VIDEOBUNNY FOR IPHONE AND IPAD
Mobile app support.
Last updated: October 10, 2026
Get help with videobunny on Android, iPhone or iPad. Include your device model, operating-system version, app version and the exact error message. You may include a public video link you are comfortable sharing. Do not send passwords, session cookies or private videos.
Email support
Opens your email app. Review the message before sending.
A download did not finish
Check your connection and available storage. Return to videobunny if the download paused while the screen was locked. If the app was force-closed, Try Again starts a new transfer from the beginning. Source availability and supported qualities can change. Instagram Stories, login-required content and DRM-protected media are not supported.
Where videos are saved
Completed videos stay in the app's library for offline playback. On iPhone and iPad, with your permission, they are also added to Photos. On Android 10 and newer, a separate copy is added to Gallery in Movies/Videobunny. If system-library access is denied, unavailable or saving fails, you can still watch and share the completed app copy.
Delete and Clear all videos
Delete removes the app copy and library record. Clear all videos stops active jobs and removes app videos and download history while keeping preferences. Photos, Gallery and shared copies are independent. Remove those copies separately if you want to delete all copies.
Quality and file sizes
The preview lists qualities available from the source and supported by the app's media engine. File sizes may be estimates. The final size can change when audio and video tracks are combined. A fast connection does not guarantee that the source server will deliver media at the same speed.
Contact
videobunny
[email protected]